Frequently Asked Questions
Everything you need to know about your ALIGNE experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to qualify for a full refund.
Are your materials sustainably sourced?
Yes, at ALIGNE we prioritize the planet. Over 50% of our collections are made from sustainable materials like organic cotton, recycled polyester, and LENZING™ ECOVERO™ viscose.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our customer care team within 30 minutes of placing your order.